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If you have any questions or problems with your transactions
please call
1-800-582-2624.
Our ours of operation are: Monday-Friday 10:00am-5:00pm (Eastern
Standard Time).
If you have a problem during non-working hours please email
us and we will respond with-in 24 hours.
To optimize our site from America Online:
1. Click on START, select Programs, select America Online,
then click on America Online 6.0
2. Click on SETTINGS, then click Preferences
3. Click on INTERNET PROPERTIES (www)
4. Click on the WEB GRAPHICS tab
5. Uncheck the Use Compressed Graphics setting, then click
on the GENERAL Tab
6. On the General Tab click on DELETE FILES.
7. Click on Okay when prompted to delete the files in the
Temporary Internet Files folder.
8. Click on CLEAR HISTORY
9. Click on OK when prompted to delete all the items in your
History folder.
10. Click on OK to close the Internet Preferences window
11. Click on the X in the upper right of the Preferences window
to close it, then try to connect to our site again.
12. Hold down the CTRL key on your keyboard, then click on
the RELOAD icon on the toolbar.
Note: This will reload the page from the Web site instead
of loading it from the browser cache.
If the above did not work, please try the following:
A. Set the Web Browser graphics preferences
B. Change the video display color palette
A. Set the Web Browser graphics preferences
1. Click on START, select Settings, then click CONTROL PANEL
2. Double-Click on the Internet or Internet Options.
3. Click on the Advanced tab
4. Scroll the list to the Multimedia section, select SHOW
PICTURES, then click on OK.
5. Click on the X in the upper right of the Control Panel.
B. Change the video display color palette
1. Click on START, sclera Settings, then click CONTROL PANEL
2. Double-Click on DISPLAY
3. Click on the Settings tab
4. Change the Color Palette settings to 256 colors (8-bit
color) or higher if the setting is already at 256 color.
5. Click on OK
Note: You may receive a message to restart your computer
or accept the settings. Click on OK or YES.
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